Frequently asked questions and answers

FAQs

Frequently asked questions and answers

Do you have questions about digital therapy and aftercare with Caspar and the Caspar Clinic, our digital health center? Here you will find answers, clearly organized.

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Requirements

My therapy and aftercare with Caspar

Further information about my therapy and aftercare

Technical questions

Contact

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Prevention

Can I use Caspar if I am not in a rehab facility?

Not at the moment. The DRV requires that Caspar Clinic care is connected to a prior rehab stay, and onboarding to the app must occur during rehab.

How much space and what equipment do I need?

A mat-sized area is enough. We mainly use everyday objects, for example, filled water bottles as dumbbells or a chair for seated exercises. Your therapist checks what you have at home and adapts your plan. As a welcome gift, depending on the program and plan, we send your first training aid, for example, a resistance band.

How can I manage aftercare while working a demanding job?

Digital rehab aftercare with the Caspar Clinic and the Caspar app lets you train anytime and anywhere with internet access. To secure your rehab gains long term, it is important to keep going, train regularly, and integrate new skills into daily life. Your primary therapist will tailor the plan to your capacity. Talk to them.

Who can use Caspar for aftercare?

Most patients who use Caspar Health received a prescription from a doctor. Partner clinics often inform patients proactively when they work with Caspar Health and the Caspar Clinic and use our app. Ask before choosing a rehab clinic whether they cooperate with us and which aftercare options are available. At present, only patients whose payer is the German Pension Insurance (DRV) can do aftercare with the Caspar Clinic. Self-pay options are not currently available.

How does therapy work without on-site contact and supervision?

Your training plan is created just for you. The app demonstrates each exercise slowly and explains it in audio and text. You likely know many exercises from rehab. In the web view, you can enable a mirror feature that allows you to see yourself, which can help you check your form and posture. You can also record yourself and send clips to your primary therapist for feedback. You are not left alone. Your therapist monitors training and follows up if something does not fit or the load is too high or too low. If an exercise does not feel right, skip it and give feedback. You will also receive regular calls to discuss how you are doing and to clarify questions. You can reach us anytime via chat.

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How can I do my aftercare with the Caspar app and the Caspar Clinic?

You can use Caspar aftercare if your rehab clinic is a Caspar partner clinic, your payer is the DRV, and you have a stable internet connection at home or on the go. See our page on requirements for aftercare with Caspar for details.

What does T-RENA mean?

T-RENA is the abbreviation for "Trainingstherapeutische Rehabilitationsnachsorge" (training therapeutic rehabilitation aftercare). It is prescribed by your treating physician primarily if you are primarily dealing with limitations of the musculoskeletal system (e.g., a herniated disc). T-RENA is a treatment concept prescribed by the German Pension Insurance.

Do you have any further questions?

Do you have questions about aftercare or need help using our service? Our team is happy to help. Just get in touch - we are here to make your path to recovery as smooth as possible.